Followed all promotional steps with purchase of Samsung Galaxy S7 Edge from Verizon.I wanted an S2, but they e-mailed me confirmation saying it was a Gear VR.
I tried to fix error on their part through e-mails and phone calls to no avail. I have not spoken to a single person. They are ripping me off! I got this phone and followed the promotion directions exactly as they requested.
They are now not fulfilling their part of the promotion.
I understand that promotions and rebates are a pain, but I have never had a company treat me so poorly.I feel like I am dealing with a scam from a third-world country.
Reason of review: Promotion not honored.
Monetary Loss: $700.
Preferred solution: Deliver product or service ordered.